Many organisations often fail or perhaps stumble in managing their suppliers. This is because the internal customer or worse someone else is left to manage the selected suppliers without perhaps realising that they have to. There is therefore often little use of best practice regarding how a procurement department relates to or gets involved with the essential supplier management in the procurement process. This book concentrates on the need for better supplier management and improving supplier management. It gives guidelines on how to better manage contracts and develop suppliers. The book answers the question What kind of relationship do I need with suppliers so I can get the best from them and therefore the best for me The style of the book is direct with little jargon. It covers all of the basics as well as providing detailed and wider discussions to encourage thought and practical application. To facilitate practical application the book is illustrated by case studies and application checklists. The following main sections are covered Procurement Strategy Supplier Management the Suppliers View Supplier Relationship Management Supplier Development Supplier Management Making the change and Supplier Management Conclusion